Privacy Policy

1. Introduction

Welcome to TechNova. TechNova operates the website at technovafast.com (the “Site”). We are committed to protecting the privacy and security of personal data you entrust to us when you access or use our services related to trademark registration, brand safeguarding, and intellectual property management for technology products and brands. Our mission is to facilitate seamless brand protection while supporting transparency and accountability in data handling. This Privacy Policy explains the types of information we collect, how we use and share it, and your rights regarding personal data in compliance with global data protection standards.

2. Information We Collect

When you visit our Site or engage with our services, we may collect and process various categories of information, including but not limited to:

Contact Details: Your name, postal address, email address, and telephone number provided during registration or inquiry.
Account Information: Username, password credentials, user preferences, and profile settings.
Technical Data: Internet protocol (IP) address, browser type and version, device identifiers, operating system, and data about the interaction between your device and our Site.
Usage Data: Pages accessed, date and time stamps, clickstream data, page response times, and frequency of visits.
Communication Records: Records of email exchanges, chat logs, and support ticket details when you contact our support team.
Marketing Preferences: Your consent preferences for newsletters, promotional materials, and service updates.

3. Use of Personal Data

We use the information we collect to:

Provide, operate, and maintain our Site and related services for trademark registration and brand strategy.
Process and fulfill requests for filings, certificates, and official communications with relevant intellectual property authorities.
Communicate with you to deliver service notifications, troubleshooting guidance, survey requests, and administrative messages.
Personalize your experience by presenting content and offerings tailored to your interests and preferences.
Conduct quality assurance, testing, and analysis to enhance our features, performance, and security posture.
Monitor usage patterns to detect irregular activities and support the integrity of our systems.

4. Legal Basis for Processing Under GDPR

For individuals in the European Economic Area (EEA), we process personal data in reliance on one or more of the following legal bases:

Performance of a Contract: Processing is necessary to fulfill our agreement with you for the provision of trademark registration and brand services.
Compliance with Legal Obligations: Processing is required to comply with applicable laws, regulations, or court orders.
Consent: You have given consent for specific processing activities, such as receiving newsletters or surveys. You may withdraw consent at any time.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and supporting network and information security, provided these interests are not overridden by your rights and freedoms.

5. Cookies and Similar Technologies

Our Site uses cookies, web beacons, local storage, and similar technologies to gather information about your activity, improve user experience, and perform analytics. We categorize cookies as follows:

Essential Cookies: Required for core site functionality, user authentication, and secure sessions.
Performance Cookies: Collect anonymized metrics on traffic, response times, and error rates.
Preference Cookies: Store language preferences, theme selections, and display settings.
Analytics Cookies: Enable us to measure and analyze patterns of use to optimize our content and functionality.

You may modify cookie settings through your browser or device preferences. Disabling or deleting cookies may limit certain features or impede access to secure areas of the Site.

6. Data Sharing and Third Parties

We do not sell personal data to outside parties. We may share your information with:

Service Providers: Vendors and contractors who assist with hosting, data processing, analytics, and customer support, bound by contractual obligations to keep data confidential.
Professional Advisors: Legal and accounting professionals for audit, compliance, and legal defense purposes.
Regulatory Authorities: Government offices and intellectual property agencies as required to complete filing or respond to legal demands.

All third parties handling personal data on our behalf are required to implement appropriate technical and organizational measures to protect your information.

7. International Data Transfers

Your personal data may be transferred and stored in countries outside your own jurisdiction. In cases where those countries lack adequate data protections, we apply standard contractual clauses or equivalent safeguards to support your data remains protected in line with GDPR requirements.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not intentionally collect personal data from minors. If you become aware that we have unintentionally gathered personal data from a minor, please notify us immediately so that we can delete such information.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, or contractual obligations. Retention periods vary by data type and usage context, but generally:

Transactional records and filing documentation are retained for at least 10 years to satisfy legal and recordkeeping requirements.
Marketing and promotional data are retained until you opt out or withdraw consent.
Operational logs and technical data are periodically purged in accordance with our internal data governance practices.

10. Your Rights Under GDPR

If you are located in the EEA, you have the following rights in relation to your personal data:

Right to Access: Obtain confirmation of processing activities and a copy of your personal data.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of data where there is no compelling reason for continued processing.
Right to Restrict Processing: Request restriction of data use under certain circumstances.
Right to Object: Object to processing based on legitimate interests or direct outreach for marketing.
Right to Data Portability: Receive a structured, machine-readable copy of data you have provided.
Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe processing violates applicable laws.

11. Automated Decision-Making and Profiling

We do not engage in automated individual decision-making or profiling that produces legal or similarly significant effects. All significant decisions are reviewed by qualified staff to support fairness and compliance with applicable laws.

12. Security Measures

We employ a combination of administrative, technical, and physical controls to safeguard personal data, including:

Encryption of data in transit and at rest.
Network security technologies such as firewalls and intrusion detection systems.
Access controls limiting data access to authorized personnel only.
Regular security assessments and audits.
Secure facility protections for any physical storage media.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, or business practices. When we make material changes, we will revise the effective date below and may provide additional notices, such as email notifications or site banners. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

14. Contact Information

TechNova
55 Mill Street
Toronto, ON M5A 3C4
Canada

Phone: +14168562917
Business ID: 343613416

For questions, data access requests, or concerns regarding this Privacy Policy, please use our contact form. We strive to respond to all inquiries promptly and comprehensively.

Effective Date: 2025